Support Center
Frequently Asked Questions
Have questions? We're here to help. Find answers to the most common questions about accurate AI humanization.
General & Technology
Does this really bypass
Turnitin?
Yes! Our advanced humanization engine is specifically trained to bypass academic plagiarism checkers
and AI detectors like Turnitin. We achieve this by restructuring sentence syntax, varying sentence
lengths, and injecting human-like nuance, achieving a 99.2%
success rate across all major platforms.
Is my content private and
secure?
Absolutely. We operate on a strict "No-Log" policy for public usage. For registered
users, your history is stored privately and is only accessible by you. We never train on or share
your content. All data is encrypted in transit using 256-bit SSL encryption.
How fast is the processing?
Processing time varies by content length, but typically we humanize 1,000 words in under 3
seconds. Pro and Ultra plan users enjoy priority access which can be up to 70% faster
during peak usage times.
Billing & Subscription
Can I cancel my subscription
anytime?
Yes, you can cancel your subscription at any time directly from your dashboard. There are no
cancellation fees. You will retain access to your plan's features until the end of your current
billing period.
What is your refund policy?
All purchases are non-refundable as stated in our Terms of Service.
We offer free trial options so you can test the service before committing to a paid plan.
What happens if I reach my word
limit?
If you reach your word limit, you won't be able to process more text until your limit resets at the
start of your next billing cycle. However, you can easily upgrade to a higher plan or purchase a
one-time word pack booster from your dashboard.
Still have questions?
Can't find the answer you're looking for? Our support team is available 24/7 to assist you with any inquiries.